Our Customer Service Promise
At Panton Plumbing, we do much more than simply say that we are committed to customer service:
- all our staff are made aware of our customer service standards and are required to comply with these
- our customer service is highly regarded in Hawkes Bay
- we pride ourselves on our reliability and professionalism
- you will find our admin staff helpful, friendly and informative
- we keep our clients fully informed on all aspects of the job
Our Unrivalled Guarantees
We offer an unrivalled 18 MONTH GUARANTEE on our workmanship. All materials are covered by the Suppliers individual ‘Standard Terms of Warranty’.
Our After-Sales Service
As part of our quality control processes, we welcome feedback from our clients. If any aspect of our work requires review, and/or repair, we respond quickly (in most cases, at no cost to the customer). This is an indication of the confidence we have in our workmanship.