Our Customer Service Promise
At Panton Plumbing, we do much more than simply say that we are committed to customer service:
- all our staff are made aware of our customer service standards and are required to comply with these
- our customer service is highly regarded in Hawkes Bay
- we pride ourselves on our reliability and professionalism
- you will find our admin staff helpful, friendly and informative
- we keep our clients fully informed on all aspects of the job
Our Guarantee
We offer a TWELVE MONTH GUARANTEE on our workmanship. All materials are covered by the Suppliers individual ‘Standard Terms of Warranty’.
Our After-Sales Service
As part of our quality control processes, we welcome feedback from our clients. If any aspect of our work requires review, and/or repair, we respond quickly (in most cases, at no cost to the customer). This is an indication of the confidence we have in our workmanship.